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My Resume

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SUMMARY:

 Over 20 years of IT experience including project management, application development, hardware support, networking, sales and operations.

SKILLS:

 Software: VB6, VB.Net, ASP, ASP.Net, SQL Server, T-SQL, Crystal Reports, SQL Reporting Services, Active X, MS Windows NT/95/98/ME/XP/2000/2003/2008 (Servers), LAN, WAN, Active Directory, VPN, HTML, VBScript, Sharepoint, Security/Firewall, Ironspeed Designer

Hardware: Personal Computer , Laptop/ Notebook, Network, Routers, Switches, Wireless, Phone Systems, Servers, UPS

EXPERIENCE:

Bingham & Taylor                                                                      2007 - Present

IT Manager, Plastics MFG Manager

  • Install and configure 3Com NBX phone system supporting VOIP phones.
  • Design, installation, configuration and support for LAN, WAN, Telephone, Servers, Workstation, and remote users.
  • Design and development of custom Manufacturing operational reports, systems, data collection, and automation utilizing SQL Server, Reporting Services, ASP.Net, VB.Net, Sharepoint Services, Ironspeed Developer.
  • Implement MS Small Business Financials (MS Dynamics GP) and develop custom interfaces and reports.
  • Lead / Manage manufacturing resources for Plastic blow molding operations in the water and gas, valve and curb box industry (Including personnel, inventory, financial, quality, and operational responsibilities).

 Aquarian Computer Services                                                    1998 - Present

Sole Proprietor/Contract Internet Applications Developer & Computer Services

 

Richards Computer                                                                      2003 – Present

  • Using Ironspeed designer and custom VB.Net code, create an online parts ordering and processing system
  • Upgrading the operational support network and converting Access based systems to ASP/SQL Server
  • Participated in process improvement design, development and monitoring in SQL Reporting Services  
  • Data importing and converting of dissimilar systems to MS SQL Server for consolidation
  • Custom Control for Barcode printing in ASP hosted environment
  • Using VB6 for applications backup and to copy data from remote sites to a central server on a timed basis, with error control and retry later if network not available
  • Complete RMA tracking system for major laptop repair services, combining 4 remote stores
    1. The RMA system has full process control, efficiency analysis and bar coding, etc
    2. Marketing management combines point of sale data with RMA data to give full customer history, stored marketing queries and ad-hoc through ASP
    3. Project management used to track IT trouble tickets, software fixes and general troubleshooting issues
    4. Securing customer interface to RMA system through web portals
  • Integrating sales and order templates for dealing with educational customers requiring students to purchase a bundled package
  • Pricelist application used by salesman to maintain consistent pricing company wide
  • Integrating with Crystal Reports
  • Web based integration of MS SQL Reporting systems into company menu (Dashboard)
  • Designing and creating all supporting databases, views, store procedures and triggers for applications
  • Implementing replication on wide area network (VPN based)
  • Implementing consolidation triggers to combine replicated data from multiple sites to a consolidated reporting data warehouse
  • Administering and maintaining all remote and consolidated SQL Servers
  • All reports are done in MS SQL Server
  • Transact-SQL triggers provid data consolidation scripts to merge POS and service data into a single data warehouse

 Sprint / Centel                                                                           1998 – 2003

  • Developed VB, Active X and ASP based operational support systems to repair call centers in VA, NC, PA utilizing all MS based platforms
  • Developed communications scripting platform to perform telephone trouble diagnostics

 Challenge Technologies, Inc.                                                      1991 - 2007

VP – Sales, Operations, and Technology

  • Providing sales, consulting, system design, development, implementation, and training for MS Windows software and database development
  • Providing network hardware and software design, development and implementation of call centers in Mid Atlantic region for major Telco’s
  • Designing, implementing, and providing second level support for a complete ISP operation. This covers hardware and software
  • Data imports / exports to legacy credit card processor software using VB6
  • Custom controls to encapsulate MS Active Directory functionality for use in IIS
  • File download from website and import to SQL Server using VB.NET
  • Email notification of customer account status based on SQL queries
  • Complete ISP provisioning, billing and customer service applications
  • Interfacing radius and email servers for service management

Aquarian Computer Systems, Inc.                                                 1986 – 1991

Sales, Operations

  • Lead day-to-day operations assembling clone PC’s, fault tolerant servers, LAN and WAN.
  • Lead sales, engineering, and hardware technical support
  • Lead sales and development programming team working with customized database accounting software
  • Engineered and developed textile manufacturing process control software utilizing touch screen interfaces

 United States Marine Corps                                                      1982 – 1986

Telecommunications/ Operations

  • System operations IBM 360 / Amdahl 470 series mainframes
  • Network installation and repair technician IBM 3270 series
  • NCR Front end processor operations/ maintenance
  • Supervised second level support for Marine Corps Data Network, and local helpdesk supporting 1200 on-base users

 Member of Microsoft Developer Network